Regarding your privacy

Please review our privacy policy, which also governs your visit to www.kiakaha.co.nz. Kia Kaha is a subsidary of Betacraft NZ Ltd.

Your account with Kia Kaha

You are responsible for maintaining the secrecy of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. If you are under 18 you may only purchase off our web site with the involvement and consent of a parent or guardian. Betacraft NZ Ltd reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

Shipping conditions

We aim to dispatch all orders for in stock items within 1-2 days of receipt of payment. All items purchased from the Kia Kaha website are made pursuant to a shipment contract. This means that the risk of loss and title for items pass to you the customer upon our delivery to our shipping agent, NZ post office or courier service. Shipping timeframes and costs are clearly outlined in the shipping and delivery section of this website.

Product descriptions

Betacraft NZ Ltd aim to be as accurate as possible when describing Kia Kaha product on this website. Betacraft NZ Ltd however do not warrant that product descriptions or other content of this web site is accurate, complete, reliable, current or error free. If a product you receive is not as described you need to return it to us immediately in an unused condition.

Disclaimer of warranties and limitations of liability

This site is provided by Betacraft NZ Ltd on an “as is” and “as available” basis. Betacraft NZ Ltd makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, Betacraft NZ Ltd disclaims all warranties expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Betacraft NZ Ltd does not warrant that this site, its servers, or e-mail sent from Betacraft NZ Ltd are free of viruses or other harmful components. Betacraft NZ Ltd will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive and consequential damages.

You agree that if you are purchasing from Betacraft NZ Ltd on behalf of a business the consumer guarantees Act 1993 (as amended) does not apply.

Payment terms

This site accepts Visa, MasterCard and direct credit payments into the Betacraft bank account.

All credit cards payments are processed through payment express using the DPS payment solutions and garments are shipped by Betacraft NZ Ltd.


By placing an order with or accepting delivery from Betacraft(NZ) Ltd, the customer accepts and agrees to be bound by these terms and conditions.

Application of law

By visiting www.kiakaha.co.nz you agree that the laws of New Zealand will govern these conditions of use and any dispute of any sort that may arise between you “the customer” and Betacraft NZ Ltd.

Other policies, modifications and severability

Please review our other policies which are on this web site. We reserve the right to make changes to our site, policies and these conditions of use at any time. If any of these conditions shall be deemed invalid, void or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Contact information

For any questions or concerns about this web site or products on this web site, please contact Betacraft NZ Ltd via email, sales@betacraft.co.nz or by phone, 0800 805 000.

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